When you think of Emergency Medical Services, you probably think of heart-pounding action, heroic rescues, and dramatic life or death situations. While these things definitely happen over the course of an EMT career, they are (hopefully) few and far between. Some of the most memorable moments in an EMT’s career are the quietest and calmest. Madeline and Abel, students of Unitek Education’s EMT Boot Camp*, got to experience this before they finished the NREMT and started their EMT careers. While completing hands-on training with a local ambulance company, a component of EMT Boot Camp*, classmates Madeline and Abel responded to a code one: non-urgent patient transport. They were tasked with caring for Ms. Jones, a retired Rosie the Riveter, who now has little immediate family and was recently diagnosed with cancer. Madeline and Abel were to take Ms. Jones to a near-by hospital for her first of many radiation treatments.
Madeline and Ms. Jones got to talking during their drive. They started talking about what they like to do, and discovered they had a shared interest in reading. Ms. Jones loved reading on her Kindle. It enabled her to read a new book almost every day, and experience things she could no longer do. She was hoping to use the Kindle as a distraction from her impending cancer treatment. Unfortunately, a few days prior, one of Ms. Jones’ nurses dropped her Kindle in a bucket of sanitizing solution, rendering it completely useless.
Madeline had formed a bond with Ms. Jones, a bond stronger than the typical EMT-patient relationship. After hearing about the recent events involving her Kindle, Madeline wanted to help. Ms. Jones had nowhere to turn, and no one to turn to, so Madeline was determined to help in any way she could. Students reconvened at the Unitek Education campus the next day, where Madeline shared Ms. Jones’ story with her class. The entire class, touched by the story, wanted to help. Everyone offered to pitch in to purchase a new Kindle. Inspired by his class going above and beyond the call of duty, lead instructor Eric O’Neal brought Ms. Jones’ story to Unitek Education’s management. Impressed with the students initiative and drive, Unitek Education’s upper management voted to help as well. Unitek Education bought a Kindle and arranged for Madeline and Abel to hand deliver it to Ms. Jones as a surprise.
Ms. Jones was ecstatic and completely taken aback. With her failing eyesight preventing her from enjoying regular print books, she had feared she would never read again. Thanks to Madeline and Abel’s support and Unitek Education’s generosity, she once again had the power to immerse herself in the digital pages of her Kindle. Seeing the relief and joy spread across Ms. Jones face reaffirmed everything Madeline, Abel, and all their classmates had worked toward. Madeline had a lot so say about her experience with Ms. Jones but ended with a simple statement , “I had the best day ever!” As an EMT, she will have many great experiences ahead of her, but she will never forget Mrs. Jones, EMT Boot Camp*, and the day she went above and beyond the call of duty as an EMT student at Unitek Education.